Professional chartered accountant specializing in corporate reorganization, Mr. Gagnon has led several companies of service, distribution and manufacturing. Since 2003, he has devoted all his energies to the growth of the cabinet manufacturing business in the Canadian and in the U.S. market. The company was awarded the Prize Performance PME in 2006.
Graduate of a master’s degree in finance from Sherbrooke University in 2006, Pierre-Yves has initially focused on the management of private investments for one of the largest Canadian pension fund. This experience led him to assess the potential for a multitude of private companies to take place in the development of business strategy in several areas around the world and participate in several boards of business. He finally decided to use his expertise for the family business in early 2013.
Custom sales director
Graduate of the École du Meuble in 2002, Ben has quickly risen through the ranks. Committed in 2003 on the assembly line, he was promptly noticed and was promoted as account manager. Therefore, his knowledge, his motivation and his bilingualism made him a sought-after employee. Now Sales Manager, he’s always looking out for new trends to keep Cuisine Idéale at the forefront on the market. On the road or in his office, he is the link between customers, representatives and production.
Jean Bernard Gagnon
Multi-Family Sales Director
Jean-Bernard joined the family business back in 2012. With his years of banking experience in both Construction and manufacturing sectors for one of the largest financial corporation in North America, he brings his contagious passion to the team. JB is a leader always in step with the time to develop innovative products for flagship projects and new markets. He holds a Master’s degree in finance from Sherbrooke University and is a CFA Charterholder.
Financial and operational director
Mrs. Vaillancourt is responsible for our operations and finances within our organization. Throughout her career, Christine developed an expertise in specialized financing for businesses, as well as bank loans and equity investments with diverse organizations. She was also associated with the firm Moreault et Associées, who specialized in the process of acquisition, merger or sales of companies as well as in the financing of companies Furthermore, Christine also acquired experience in financial verifications by working at the Deloitte firm. Her implication in various boards of directors also gave her several tools for a greater understanding of issues, concerns and stakes for a company.
Christine is also a member of the Chartered Professional Accountants of Canada (CPA) and the Chartered Professional Accountants of Québec
With over 30 years of experience at Bombardier Industry, Mr. Pedneault was able to translate all his knowledge at Cuisine Idéale. Since his arrival, he has improved productivity and production efficiency in a marked way. His desire to excel and for continuous improvement combined to his dynamic character makes him the man of the situation.
Transport Logistics Planner
First hired as a receptionist in 2006, her knowledge and talent for the customer service was quickly noticed. This smiling and passionate woman was promoted so quickly. Her skills of planning combined with the knowledge of transportation made ??it the obvious choice candidate to manage all transportation logistics in our company. Constantly learning about new transport legislation and in constant contact with our carriers, she ensures that everything is delivered on time and in good condition since 5 years.
First graduated in accounting, this young woman is never hesitating in front of new challenges. Her speed of execution and learning was decisive in her change of position. After 6 years in the accounting of our company, she seized the opportunity to transfer to customer service. Smiling, available and always on the lookout for new, she held the position of Account Manager since 2009.
With 27 years of service (15 years in the factory and 12 years as account manager) Robert is appreciated as much by our customers than by his peers. The knowledge he has accumulated, his availability and his exceptional customer service are some of his several qualities. Inexhaustible source of information, it makes him a valuable employee in our company.
Josyane has over 15 years of experience in customer service. She holds a diploma in interior design and has work as a kitchen designer for several years before joining our team at Cuisine Idéale. Josyane is a smiling and motivated person who adapts easily. She loves kitchen design and constantly wants to take on new challenge.
Martine has more than 10 years of experience in customer service. Always eager to find the right answer, her listening skills and her desire to offer a good level of service have made her an employee you can count on. Her curiosity pushed her to cross the boarders and start something new and she is more than happy to be a member of Cuisine Idéale.
Katherine possesses more than 20 years of experience in the customer service area. She is very happy to be a member of the family of Cuisine Idéale and she is ready for this new change of career and is up for the challenge. Due to her listening capabilities, her patience and her dynamism, Katherine demonstrates a big efficiency regarding customer relationships. Furthermore, she knows how to adequately manage her time and her priorities to offer an outstanding customer service. In brief, Katherine will know how to support you in all your projects.
Genevieve has more than 14 years of experience in customer service. Smiling, dynamic and with a great positive energy, she will be able to guide you and share her knowledge with enthusiasm. Her passion for triathlon has helped her develop rigour, perseverance and priority and time management, allowing her to accomplish her work efficiently. Genevieve wished for a new professional challenge and is very happy to be a member at Cuisine Idéale.
With degrees in landscaping, sciences and architecture, in addition to a great experience in the cabinet manufacturing industry, Maxence is a versatile employee. He always wants to offer the best service. Constantly improving his knowledge about the kitchen cabinetry, his curiosity is one of his best qualities.
Brigitte professional study diploma in building design and her degrees in accounting add to 5 years’ experience in events organization and over 18 years of team work makes her an efficient employee.
At first, Noémie obtain a diploma in Hotel management and then reorient her career towards designing cabinets. Graduated in 2016 in Building Design, she joined the team of multi-housing projects. Highly motivated and with great customer contact, she persist to provide a good experience to our customers.
Graduate of the Architectural technology programme in Montreal, 5 years working in the construction field and many years in the customer service field, Maxim is able to bring a different point of view on different projects. He is able to sense exactly what the client wants and execute it with speed. His only preoccupation is the satisfaction of a job well done and a happy Customer.
After she has received her college diploma, Valerie changed career paths in the direction towards the design cabinet. In 2016, she received her diploma and joined the Cuisine Idéale family. Her organization and determination help her to provide exceptional service. Always smiling, she is a joy to work with.
While achieving her scholarship, she discovered her passion for architecture that brought her into the multi-residential team. With no initial experience in the cabinetry industry, she worked hard to develop her knowledge and customer service. Her love for her work combined with her energy and desire to improve her abilities give her all the motivation she needs to evolve with the projects team.